Retail
130-seat contact center on VoIP
Designed and deployed a resilient VoIP contact center with IVR, recording and CRM integration.
- 130
- Seats
- 1.8s
- Call setup time
- 99.9%
- Uptime SLA
Case studies
A snapshot of engagements we have delivered for businesses across the region.
Retail
Designed and deployed a resilient VoIP contact center with IVR, recording and CRM integration.
Logistics
Moved a legacy datacenter workload to AWS with CI/CD, autoscaling and cost governance.
Fintech
A full assessment, remediation and monitoring program that closed every critical finding.